Returns/Exchanges

We take great pride in our products... 

And hope you are delighted with your purchase or gift from Kira. If for any reason you aren't completely satisfied, we make it easy to get exactly what you want. 

If you're not happy with the fit, quality, color or size of an item, don't hesitate to return/exchange it for any item in another size or color. 

IN STORE ORDERS:

To return or exchange any item bought in store, please visit our SF or Los Altos stores and we will be happy to help you!

ONLINE ORDERS:

We will gladly return/exchange any item with the following limitations:

  • Returned items must be postmarked within 14 days of the initial received date.
  • Items must be in new, unworn, unwashed condition and in their original packaging with tags attached.
  • All discounted items are final sale.

Feel free to stop by our stores to make your return/exchange. To ship back your return, please begin here. If you don't have your order number and email, you can contact us at weborders@kirakids.com.